Shu Uemura Art Of Hair Reviews

Shu Uemura Art of Hair offers a range of professional haircare and styling products. Among the popular products are the Color Lustre Shampoo, a sulfate-free shampoo for color-treated hair, and the Essence Absolue Nourishing Protective Hair Oil, which is a multi-benefit hair oil that nourishes and adds shine. For very damaged hair, the Ultimate Reset Extreme Repair line, including a shampoo, conditioner, and hair mask, is designed for hair restoration. Additionally, the Izumi Tonic Strengthening Energizing Water and shampoo are formulated with rice water to strengthen fragile hair. These products are celebrated for their ability to address various hair concerns, from damage repair to maintaining color and adding shine.

Shu Uemura Art of Hair provides a secure payment system for its customers. The accepted payment methods include major credit cards such as American Express, Discover, MasterCard, and Visa, as well as digital wallets like PayPal and Apple Pay. The website ensures that all credit card information entered is protected through encryption, offering a safe shopping experience. Customers are advised not to send credit card details via email for security reasons. In case a credit card is declined, the customer will be notified and prompted to provide a new card number to complete the purchase. For those who prefer not to enter credit card information online, there is an option to place orders by phone.

Shu Uemura Art of Hair's return policy allows customers to return products within 30 days of purchase with the original receipt. Returns are not accepted for overly used products, and shipping and handling are not included in refunds. Customers are responsible for return shipping fees. Only products ordered through the official website are eligible for returns, and they must be sent to the specified return address. For assistance, customers can contact customer service. Refunds are typically processed within 1-2 business days, and it may take 3-5 business days for the refund to post, depending on the financial institution. The shipping policy offers complimentary ground shipping on all orders. Various shipping methods and rates are available, including ground, 2-day, and next-day delivery. Orders are processed as quickly as possible, but delivery dates are not guaranteed due to carrier processing times. Restricted products must be shipped by ground within the United States, and certain products cannot be shipped to Alaska, Hawaii, APO/FPO locations, and PO Boxes. Customers receive an email confirmation once an order has shipped, including tracking information. If there are issues with the received products, customer service should be contacted for a replacement order.